Terms of service

Terms of Service

Effective Date: 17/02/2025

Privacy Policy

WarDad Pty Ltd (ACN 694 502 246) ("we", "us", "our") respects your privacy and is committed to protecting your personal information.

1. Information We Collect

We may collect personal information including your name, email address, postal address, phone number, payment details, and order history when you:

  • Make a purchase

  • Subscribe to our newsletter

  • Contact us

  • Use our website

2. How We Use Your Information

Your information is used to:

  • Process and fulfil orders

  • Communicate with you about purchases or enquiries

  • Improve our products, services, and website

  • Send marketing communications (you may unsubscribe at any time)

  • Meet legal and regulatory obligations

3. Sharing of Information

We do not sell your personal information. We may share information with trusted third parties only where required to:

  • Process payments

  • Fulfil orders and shipping

  • Operate our website and services

  • Comply with legal obligations

4. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

5. Cookies

Our website uses cookies to enhance your browsing experience and analyse website traffic. You may disable cookies in your browser settings.

6. Access and Correction

You may request access to or correction of your personal information by contacting us.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

8. Contact Us

For privacy enquiries, contact:

WarDad Pty Ltd
Email: support@war-dad.com

Terms & Conditions

These Terms & Conditions govern your use of the WarDad website and purchase of our products.

1. General

By accessing our website or purchasing from us, you agree to these Terms & Conditions.

2. Products

All products are subject to availability. We reserve the right to modify or discontinue products without notice.

3. Pricing

All prices are listed in Australian Dollars (AUD). Prices may change without notice.

4. Orders

We reserve the right to refuse or cancel any order at our discretion.

5. Shipping

Shipping times are estimates only. We are not responsible for delays caused by third parties.

6. Intellectual Property

All content on this website, including logos, images, text, and designs, is the property of WarDad Pty Ltd and may not be used without permission.

7. Limitation of Liability

To the extent permitted by law, WarDad Pty Ltd is not liable for any indirect or consequential loss arising from use of our website or products.

8. Governing Law

These Terms are governed by the laws of Queensland, Australia.

Refund Policy

Returns

We accept returns on eligible items within 30 days of delivery.

To be eligible for a return:

  • Items must be unused and in original condition

  • Proof of purchase is required

Non-Returnable Items

  • Gift cards

  • Sale or clearance items (unless faulty)

Refunds

Once your return is received and inspected, we will notify you of approval or rejection. Approved refunds will be processed to your original payment method.

Faulty or Damaged Items

If your item arrives faulty or damaged, contact us within 7 days of delivery with photos and order details.

Return Shipping

Customers are responsible for return shipping costs unless the item is faulty or incorrect.

Contact

For returns and refunds:

Email: support@war-dad.com

Last updated: January 2026